Vendors in Silo refer to the different suppliers you buy products from. A common vendor is Amazon.com - but you might work with much smaller companies too, some of which have websites, some of which do not. Silo can work with any kind of vendor.
There are two ways to add Vendors in Silo:
- Automatically through the Product Import process
- Manually through the Settings page
Once a Vendor has been added, you can edit some Vendor information in the Settings page.
Automatically adding Vendors through the Product Import process
When you import a product or set of Products via CSV or by providing a product URL, Silo attempts to match the product to a Vendor, based on the domain of the URL of a product page. For example, if you have defined products in the past from example.com as coming from a vendor called Example, then future products with a URL at example.com will be matched to that Vendor.
Common Vendors & Smart Orders
A few Vendor URLs are preset by Silo, due to their popularity. Some of these Vendors enable Smart Orders, a way of ordering directly through Silo. For more information on Smart Orders, see Placing an Order.
See the table below for a full list of Vendor URLs and Smart Order capability:
For Vendor URLs that are not in the Silo presets, you will need to define a Vendor name during the Product import process. Simply type the Vendor name, making sure it is correct. You can modify the name later, but try to avoid having multiple different spellings for the same Vendor, as this will be represented in Silo as different logical Vendors.
Manually adding Vendors
If you work with a few offline Vendors, you may wish to add their Vendor details first, separately from importing Products. To do this, visit Settings -> Vendors, and click Add Vendor. You will be asked to enter Vendor information. Make sure the Vendor Name is accurate. You will use the same Vendor name later on when you add Products.