Smart Order fees
For the convenience of placing a Smart Order, Silo charges a small fee. See the table below for details.
|Standard Plan||Pro / Pro+Printer Plan|
|Manual Order Fee||$0.00||$0.00|
|Smart Order Minimum Fee||$1.30||$1.30|
|Smart Order Percentage Fee||4.0%||2.9%|
|Example fee on $10 order||$1.30||$1.30|
|Example fee on $100 order||$4||$2.90|
Credit card charges
When a Smart Order is placed, Silo places a hold on your credit card for slightly more — 10% — than the amount of the order, to allow for any unexpected fees. When the order is completed (normally within a few minutes) the final fees are calculated, and Silo charges your credit card the final amount. When you receive your credit card statement, you will see a charge from Silo. You can review any charges made by Silo in your Organization Settings -> Invoices page.